Pricing built around your mission
Plans are drawn around what you actually run — whether you hold stock, whether you deliver, whether you organise volunteers. Logins are never metered. Prices are quoted rather than published while we are still early.
Front Desk
Take applications and manage requests. No stock, no deliveries.
- Your own public page and application form
- Applications, approvals and client accounts
- Requests from submission through to collection
- Email and text notifications
- Reporting and CSV exports
Pantry
Everything in Front Desk, plus what you hold on the shelf.
- Everything in Front Desk
- Stock levels, categories and low-stock alerts
- Barcode scanning and stock adjustments
- A ledger of every change, and who made it
- Packing slips for collection
Doorstep
Everything in Pantry, plus getting it to the door.
- Everything in Pantry
- Delivery zones on a rotating schedule
- Driver assignment and route ordering
- A driver portal for phones
- Families told when their delivery is on its way
Community
Everything in Doorstep, plus the people who give their time.
- Everything in Doorstep
- Events and shifts, published publicly
- Signups with no account needed, and a waiting list
- Hours logged, approved and exported
- A volunteer directory and hour totals for grant reports
Complete
The whole platform, for an established organization running several programs.
- Everything in Community
- Your own forms for programs beyond the main one
- Caseworker accounts for referring professionals
- Grant tracking with reporting deadlines
- Givebutter connected to your dashboard
- Onboarding and help moving your data across
Everything your programs need
One platform for intake, distribution, volunteers, fundraising, and impact — connected to the tools you already use.
Applications & requests
Configurable intake forms and a clear request workflow from submission to fulfillment.
Deliveries & routes
Assign drivers, build optimized routes, and hand volunteers one-tap navigation.
Volunteer management
Publish shifts, take signups without an account, run a waiting list, and approve hours.
Grant tracking
Track grant applications, awards, and reporting deadlines — open to admins and board members.
Fundraising integration
Connect Givebutter for donations and campaign totals — right on your dashboard.
Impact & reporting
Blended impact metrics, recent-activity feeds, and exportable reports.
Your brand
Per-organization logo, colors, and forms — your community sees you, not us.
A simple path to launch
We handle the heavy lifting so your team can focus on the mission.
Request a quote
Tell us about your organization and we'll tailor a plan and price.
Configure
We set up your branding, forms, and integrations to match how you work.
Migrate & train
We import your existing data and train your team and volunteers.
Go live
Launch your portal and start serving your community right away.
Frequently asked questions
How is pricing determined?
On which capabilities you need — whether you hold stock, whether you deliver, whether you run volunteers. Logins are not metered: volunteers, drivers and caseworkers all need accounts, and charging per person would push you to share one, which breaks the record of who did what. Reach out and we'll put together a proposal.
What integrations do you support?
Givebutter connects directly to your dashboard for fundraising and donations, configured per organization in your settings. Volunteer management is built in rather than an integration — shifts, signups, waiting lists and hour approval all live in Impactly. If you need something else connected, ask — we would rather tell you honestly whether it exists yet.
How long does onboarding take?
Usually one to two weeks. We help configure your forms and branding, move your existing data across, and train your team before you go live. Your own page, logo and colours are part of every plan rather than an upgrade.
Can we track grants in Impactly?
Yes — built-in grant tracking lets you log applications, funders, requested and awarded amounts, key dates, and reporting deadlines. Your admins manage grants and board members get read-only visibility into the funding pipeline.
Can we change plans later?
Yes — you can move between plans as your programs grow. We'll re-quote and adjust your configuration at any time.