Pinwheel Place

Text message program

How text messages work, and how to stop them.

What we send

We send a text only when something changes on your own request or application:

  • your application is approved or reviewed
  • your request is approved
  • your order is ready for pickup
  • your order has been delivered

How often

Message frequency varies — you will only receive a text when your own request or application changes status, typically a few times a month.

Cost

Message and data rates may apply.

Stopping messages

Reply STOP at any time to stop receiving texts. Reply HELP for help.

How we ask for your permission

We never text anyone who has not asked us to. On our application form there is a checkbox, unticked by default, that reads:

The full wording you agree to

I agree that Pinwheel Place may send me text messages when my application is approved or reviewed, my request is approved, my order is ready for pickup and my order has been delivered. Message frequency varies — you will only receive a text when your own request or application changes status, typically a few times a month. Message and data rates may apply. Reply STOP at any time to stop receiving texts. Reply HELP for help. Your phone number is used only to send you these updates. It is never sold, and it is not used for marketing. Agreeing is optional and does not affect your application or the help you receive.

Disclosure version: 2026-09-05.1

This is optional

Agreeing is optional and does not affect your application or the help you receive.

Your number

Your phone number is used only to send you these updates. It is never sold, and it is not used for marketing.

Questions